FAQ's
What are the check-in and check-out times?
Guests can check in to their Rooms from 2pm onwards. Check-out time is at 10am. If you need to check in earlier or check out later, please contact us in advance and we will do our best to accommodate your request.
Is there a deposit required to secure a booking?
Yes, to secure your booking at Ocean Drive Motel, we require a Bond of $100 is paid before check in. Full fees are due on or before check in. We accept payment by credit card (Visa, Mastercard, Amex) or bank transfer. If you need to cancel your booking, please see our cancellation policy for details on refunds.
Is there onsite parking available?
Yes, we have free onsite parking available for our guests. You can park your car close to your accommodation, so you don't have to worry about carrying your luggage too far. We do recommend that you lock your car and keep your valuables out of sight.
If you have more than one car in your party, there is free public parking directly across from the Motel
What are the accepted payment methods?
We accept payment by credit card (Visa, Mastercard, Amex) or bank transfer. If you choose to pay by bank transfer, please ensure that you include your booking reference number and the name under which the booking was made. If you have any questions about payment options, please contact us.
What is included in the Rooms?
All rooms have a fridge, microwave, toaster and kettle. Heating and cooling is by individual reverse cycle units, so you can set your own comfort level. We recommend bringing warm clothing and comfortable shoes for outdoor activities during the cooler months.
Is there WIFI?
Yes, the Wi-Fi is free for all guests of the Motel.
Is the Motel Pet Friendly?
Good question! We are currently trialing 'Dog Friendly' accommodation. We have a small number of units available for people travelling with their Furry Friend. Please read the Pet Policy to decide whether it is right for you. All reservations for dog friendly accommodation must be made directly. Please enquire via email: info@oceandrivemotel.com.au; or by telephone during office house 08 97835137
What is our cancellation policy?
We understand that plans can change, which is why we have a flexible cancellation policy. If you need to cancel your booking, please let us know as soon as possible. We require 2 business days' notice if your booking is for 2 rooms or less. If you have booked 3 rooms or more, then we require 5 business days' notice, or a progressive cancellation fee will apply. If you have any questions about our cancellation policy, please contact us.